About Me
My name is Rachid Benkitou, and I hold a Master's degree in Business Intelligence.
With over three years of experience, I specialize in developing robust solutions using Java, Spring Boot, ServiceNow, Angular, Flutter, and Generative AI adhering to all best practices in software development.
My objective is to transform your ideas into high-quality, real-world projects.
ServiceNow Software Engineer
As a ServiceNow software engineer, I can help you build and optimize high-quality ServiceNow solutions.
- Birthday: 30 April 2001
- Website: www.rachidbenkitou.com
- Phone: +212 6 55 40 75 29
- City: Casablanca, Morocco
- Age: 24
- Degree: Master
- Email: rachidbenkitou1@gmail.com
- Freelance: Available
Facts
I have worked on numerous projects, whether in academic coursework, internships, personal projects, or freelancing. This diverse experience equips me to help you bring your ideas to life and digitize them into real-world projects.
Projects Completed
Hours of Support
Skills
I possess a comprehensive skill set in both programming and development, spanning various languages, frameworks, and tools.
ServiceNow ITSM
95%
ServiceNow Scripting
95%
ServiceNow Flow Automation
95%
ServiceNow Web Integrations
95%
Java / Spring Boot
95%
Spring Security / Keycloak
92%
Angular / NextJs / Flutter
90%
Unit and Integration Testing
95%
Resume
Here is my academic and professional path.
Education
Master's degree in Business Intelligence.
2022 - 2024Faculty Of Science and Technology
BENI MELLAL, Morocco
Bachelor's degree in Computer Science.
2021 - 2022Faculty Of Science and Technology
BENI MELLAL, Morocco
Diploma of University Studies in Mathematics, Computer Science, Physics, and Chemistry.
2019 - 2021Faculty Of Science and Technology
BENI MELLAL, Morocco
Scientific Baccalaureate.
2018 - 2019Houman El Fetwaki
Casablanca, Morocco
Professional Experience
ServiceNow Developer and Consultant
December 2025 - PresentCapgemini, Casablanca, Morocco
- Developed and maintained web services to enable seamless integration between ServiceNow and third-party applications, enhancing system interoperability for the client Bouygues Telecom.
- Implemented server-side and client-side scripts to customize and extend platform capabilities, tailored to client business requirements.
- Conducted cross-functional integration testing to validate data flows and ensure consistent behavior across connected systems.
- Managed Application Maintenance (TMA) activities to ensure platform stability and service continuity for the client.
- Collaborated closely with cross-functional teams, following agile methodologies to deliver quality solutions on schedule.
ServiceNow Software Engineer
July 2024 - December 2025Deloitte, Casablanca, Morocco
- Working in the Service Catalog module, creating various Order Guides and Record Producers, utilizing different scripts such as Catalog UI Policy Scripts, Catalog Client Script.
- Collaborating with the Workplace Service Delivery (WSD) module to streamline workplace services.
- Testing applications using the Automated Test Framework (ATF) to ensure reliable and automated testing processes.
- Working with different web services to integrate third-party applications, enhancing system interoperability and functionality.
- Worked closely with the development team to ensure code consistency and quality, following agile methodologies.
Internship: Developer on the ServiceNow platform
February - July 2024DXC Technology, Casablanca, Morocco
- Developed a product order management application using ServiceNow, enhancing internal processes.
- Implemented workflows, client-side and server-side scripts, and created REST APIs to optimize application functionality.
- Designed user interfaces with Angular to consume REST APIs, creating a simple and innovative interface for users.
- Worked closely with the development team to ensure code consistency and quality, following agile methodologies.
Internship: Full-Stack Web Developer in Java and Angular
April - June 2023WimTech, Rabat, Morocco
- Contributed to the creation of microservices using Spring Boot for comprehensive institution management.
- Integrated security solutions with OWASP, JWT, and Keycloak to protect user data and transactions.
- Integrated unit and integration tests, as well as conducted code reviews to ensure code quality.
- Integrated DevOps tools such as Jenkins, Docker, Kubernetes, SonarQube, and Git to facilitate code deployment, management, and analysis.
- Worked closely with the technical team for effective project management via Jira, adhering to agility and ensuring efficient feature implementation.
Internship: Full-Stack Web Developer in Java and Angular
July - September 2022Traditional Arts Academy, Casablanca, Morocco
- Designed and developed a stock management application for the department using Spring Boot, enhancing operational efficiency.
- Modeled the database and application architecture using UML, ensuring scalability and performance.
- Implemented interfaces using Angular for an intuitive user experience.
- Prepared and deployed Docker containers, thus facilitating application deployment on client machines.
Portfolio
Here are some projects that I have worked on.
Certifications
Here are some of the certifications I have earned.
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Services
Services I assist in bringing your ideas to life by developing web and mobile applications, incorporating artificial intelligence technologies and solutions.
Web Applications
I will develop a robust full-stack web application for you using Spring Boot and Angular.
Mobile Applications
I will develop a robust full-stack mobile application for you using Spring Boot and Flutter.
ServiceNow Apps
I will help you develop your solution on the ServiceNow platform.
Contact
Feel free to contact me via email, phone, or WhatsApp for any inquiries or services. I'm here to assist you and collaborate with you.
Email:
rachidbenkitou1@gmail.com
Call:
+212 6 55 40 75 29
Location:
Casablanca, Morocco